Oxford Care

At your service
Oxford Care
Quality Support
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Quality care from our product specialists

Welcome to a dedicated service for users of Oxford* which will provide you with the care you need to get the most out of our digital resources.
Our team of digital specialists is on hand from day one to assist you with everything from registration and installation of our products to personalized customer support.

*This service is only available in Spain
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Our Services

Oxford Care gives you access to a wide-range of services, including help with installation of digital products, registration and dedicated customer support.

Oxford Premium / Oxford Plus
Oxford Premium / Oxford Plus
iPacks
iPacks
App Support
App Support
eCommerce Guided Purchase
eCommerce Guided Purchase
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What do you get?

Total technical assistance for professionals from professionals, at no extra cost.

 Dedicated assistance to get you started with Oxford Premium and Oxford Plus (including Oxford Online Learning Zone) 

 

 iPack installation walkthroughs to help you utilize all interactive materials 

 

 Help with accessing special offers and free resources via our online store 

 

 App assistance to ensure your students can access their digital books 

 

 Purpose-built tutorials to help you make the most of our digital offers with ease 

 

 

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Exclusive Tutorials

Need help?

We have a variety of step-by-step tutorials to help you get the best out of our digital products and services. Simply click on the service you need help with and follow the instructions.

Need more help?

We offer specialised telephone support to solve problems quickly and efficiently. We can also connect to your computer with our remote support service to fix any digital problems you may have with our products.

Telephone: 902 876 878
Email: atencionalprofesorado@oup.es
Opening times: Monday to Thursday 9-6 and Friday 8-3

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Contact Us

Want to know more about Oxford Care? Please get in touch; we would love to hear from you.

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